:root{--bg:#f4f5f7;--panel:#fff;--line:#e2e4e9;--text:#1c1f26;--muted:#6b7280;--accent:#1f4fd8;--accent-soft:#e8eefc;--danger:#c62828;--ok:#1b7f3b;--warn:#b26a00;color:var(--text);background:var(--bg);font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-size:14px}h1,h2,h3{margin:0}h2{font-size:16px}h3{margin-bottom:10px;font-size:14px}.muted{color:var(--muted)}.small{font-size:12px}.text-danger{color:var(--danger)}.center-note{text-align:center;color:var(--muted);padding:32px 16px}button,select,input,textarea{font:inherit;color:inherit}input,select,textarea{border:1px solid var(--line);background:#fff;border-radius:6px;padding:6px 8px}textarea{resize:vertical;width:100%}input:focus,select:focus,textarea:focus,button:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.btn{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:6px;padding:6px 12px;text-decoration:none;display:inline-block}.btn:hover:not(:disabled){background:#f0f1f4}.btn:disabled{opacity:.5;cursor:default}.btn-primary{background:var(--accent);border-color:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){background:#1a43b8}.btn-ghost{background:0 0;border-color:#0000}.alert{border-radius:6px;margin:8px 0;padding:8px 12px}.alert-error{color:var(--danger);background:#fdecea}.alert-ok{color:var(--ok);background:#e7f5ec;flex-direction:column;align-items:flex-start;gap:8px;display:flex}.auth-page{place-items:center;min-height:100%;padding:16px;display:grid}.auth-card{background:var(--panel);border:1px solid var(--line);border-radius:10px;flex-direction:column;gap:12px;width:360px;max-width:100%;padding:24px;display:flex}.field{flex-direction:column;gap:4px;display:flex}.field span{color:var(--muted);font-size:12px}.shell{flex-direction:column;height:100%;display:flex}.topbar{background:var(--panel);border-bottom:1px solid var(--line);align-items:center;gap:24px;padding:8px 16px;display:flex}.brand{font-weight:700}.nav{flex:1;gap:4px;display:flex}.nav a{color:var(--text);border-radius:6px;padding:6px 12px;text-decoration:none}.nav a.active{background:var(--accent-soft);color:var(--accent);font-weight:600}.topbar-right{align-items:center;gap:12px;display:flex}.presence{align-items:center;gap:6px;display:flex}.dot{background:#9ca3af;border-radius:50%;width:10px;height:10px}.dot-online{background:#22a559}.dot-busy{background:#e0a100}.who{color:var(--muted)}.main{flex:1;min-height:0}.split{grid-template-columns:360px 1fr;height:100%;display:grid}.list-pane{border-right:1px solid var(--line);background:var(--panel);overflow-y:auto}.list-head{background:var(--panel);border-bottom:1px solid var(--line);z-index:1;justify-content:space-between;align-items:center;gap:8px;padding:12px;display:flex;position:sticky;top:0}.rows{margin:0;padding:0;list-style:none}.row{text-align:left;border:0;border-bottom:1px solid var(--line);cursor:pointer;background:0 0;width:100%;padding:10px 12px;display:block}.row:hover{background:#f7f8fa}.row-active{background:var(--accent-soft)!important}.row-unread .row-name{font-weight:700}.row-unread:before{content:"";background:var(--accent);float:right;border-radius:50%;width:8px;height:8px;margin:5px 0 0 6px;display:inline-block}.row-head{justify-content:space-between;gap:8px;display:flex}.row-name{font-weight:600}.row-time{color:var(--muted);white-space:nowrap;font-size:12px}.row-preview{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin:2px 0 6px;overflow:hidden}.row-meta{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.more{width:100%}.badge{color:var(--text);background:#eceef2;border-radius:10px;padding:2px 8px;font-size:11px}.badge-new,.badge-waiting_staff{color:var(--warn);background:#fff1d6}.badge-in_progress,.badge-assigned{background:var(--accent-soft);color:var(--accent)}.badge-waiting_customer{background:#eceef2}.badge-closed{color:var(--ok);background:#e7f5ec}.badge-spam,.badge-lost{color:var(--danger);background:#fdecea}.badge-wait{color:var(--warn);background:#fff1d6}.detail-pane{flex-direction:column;min-width:0;min-height:0;display:flex}.conversation{flex-direction:column;height:100%;min-height:0;display:flex}.conv-head{background:var(--panel);border-bottom:1px solid var(--line);justify-content:space-between;gap:16px;padding:12px 16px;display:flex}.conv-status{text-align:right}.actions{background:var(--panel);border-bottom:1px solid var(--line);flex-wrap:wrap;align-items:center;gap:8px;min-height:44px;padding:8px 16px;display:flex}.transfer{align-items:center;gap:4px;display:inline-flex}.thread{flex-direction:column;flex:1;gap:10px;min-height:0;padding:16px;display:flex;overflow-y:auto}.bubble-row{display:flex}.bubble-row.out{justify-content:flex-end}.bubble{border:1px solid var(--line);background:var(--panel);border-radius:12px;max-width:70%;padding:8px 12px}.bubble-out{background:var(--accent-soft);border-color:#cfdcfa}.bubble-text{white-space:pre-wrap;overflow-wrap:anywhere}.bubble-meta{color:var(--muted);margin-top:4px;font-size:11px}.inquiry-title{margin-bottom:4px;font-weight:600}.inquiry-comment{margin-bottom:8px;font-style:italic}.inquiry-items{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.inquiry-item{gap:10px;display:flex}.inquiry-item img,.img-stub{object-fit:cover;background:#eceef2;border-radius:6px;flex:none;width:64px;height:64px}.item-title{font-weight:600}.composer{background:var(--panel);border-top:1px solid var(--line);flex-wrap:wrap;align-items:flex-end;gap:8px;padding:12px 16px;display:flex}.composer .alert{flex-basis:100%;margin:0}.composer textarea{flex:1;min-width:0}.events{background:var(--panel);border-top:1px solid var(--line);padding:6px 16px}.events ul{margin:6px 0 0;padding-left:18px}.quote-cta{margin-top:4px}.quote-form{border:1px solid var(--line);background:#fff;border-radius:8px;flex-direction:column;gap:10px;margin-top:10px;padding:12px;display:flex}.quote-form__head{font-weight:600}.quote-form__hint{color:var(--accent);margin:-4px 0 0;font-size:12px}.quote-line-row{grid-template-columns:2fr 1.3fr 1fr .8fr .7fr 1fr 28px;align-items:center;gap:6px;display:grid}.quote-line-row input{width:100%}.quote-line-row--head{color:var(--muted);font-size:11px}.quote-form__row{flex-wrap:wrap;align-items:flex-end;gap:14px;display:flex}.quote-form__row label{color:var(--muted);flex-direction:column;gap:2px;font-size:12px;display:flex}.quote-form__actions{align-items:center;gap:8px;margin-top:4px;display:flex}.quote-form textarea{width:100%}.quote-card{flex-direction:column;gap:6px;min-width:220px;display:flex}.quote-card--loading{color:var(--muted)}.quote-card__head{justify-content:space-between;align-items:center;gap:8px;font-weight:600;display:flex}.quote-card__lines{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.quote-card__lines li{flex-direction:column;gap:1px;display:flex}.quote-card__total{margin-top:2px;font-weight:700}.badge-quote-SENT{color:var(--warn);background:#fff1d6}.badge-quote-ACCEPTED{color:var(--ok);background:#e7f5ec}.badge-quote-DECLINED,.badge-quote-EXPIRED{color:var(--danger);background:#fdecea}.badge-quote-SUPERSEDED{color:var(--muted);background:#eceef2}.badge-order-PENDING_PAYMENT{color:var(--warn);background:#fff1d6}.badge-order-PAID{background:var(--accent-soft);color:var(--accent)}.badge-order-COMPLETED{color:var(--ok);background:#e7f5ec}.badge-order-CANCELLED{color:var(--danger);background:#fdecea}@media (width<=700px){.quote-line-row,.quote-line-row--head{grid-template-columns:1fr}.quote-line-row--head{display:none}}.page{flex-direction:column;gap:12px;max-width:1280px;height:100%;margin:0 auto;padding:16px;display:flex;overflow-y:auto}.card{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:16px}.inline-form{flex-wrap:wrap;gap:8px;display:flex}.inline-form input{flex:1;min-width:220px}.invite-link{width:100%}.table{border-collapse:collapse;width:100%}.table th,.table td{text-align:left;border-bottom:1px solid var(--line);padding:8px}.table th{color:var(--muted);font-size:12px;font-weight:500}.row-blocked{opacity:.55}@media (width<=900px){.split{grid-template-columns:1fr}.list-pane{border-right:0;border-bottom:1px solid var(--line);max-height:40vh}}
